As the founder and CEO at Capital Billing, James operates from a family oriented and compassionate space. He is extremely knowledgeable in the field of Medical/Dental Billing, Credentialing, and A-Z on opening a new practice. He has helped multiple Physicians start their own practices and guided them to success. James loves to share his knowledge to help his staff and clients grow. He encourages his staff to learn new skills and supports their growth and constantly reminds everyone that the client’s success is our success.
James resides in Atlanta with his wife and son. James is also quite the grill master; in his free time, he loves to entertain friends and family in the backyard while showing off his grilling skills. He is a big soccer fan and loves to cheer on Atlanta United and Chelsea. He also spends a lot of time reading and James is a member of Vistage. He is a Board Member of Wholesome Wave GA where he serves on the Georgia Food for Health as well as the Diversity Committees. James also serves on the Board of New American Pathways. He is a member of AHIMA, AMBA, HFMA and GFMA.
As the Chief Operating Officer at Capital Billing, Achsha oversees all the operations including RCM, software Management, clients, Staff, customer service. She works closely with all team members and clients to streamline the process and bring solutions. She is our go to person for problem solving. She spends most days in meetings with clients, vendors and staff simplifying the process and encourages everyone to work smart not hard.
Achsha has over 15 years’ experience in Healthcare Management. Achsha resides in New York City with her husband and daughter. She loves to organize, cook, bake, and sing with her daughter during her free time.
As the Client Services Manager at Capital Billing, Michele keeps all our clients happy and makes sure their needs are met and questions are answered. Prior to becoming our Client Services Manager, she was our Office Manager and continues to serve that role as well. She can turn a frown upside down. She is our mama bear and the person that constantly strives to make sure everyone is taken care of. If you are having a bad day, give Michele a call.
Michele resides in Atlanta with her husband. She has four kids and eight grand kids. She loves to read, watch movies and cartoons and travels. She uses her grandchildren as an excuse to watch cartoons.
As the Billing Team Lead at Capital Billing, Dione leads our Billing and Coding teams, guiding them through all matters Billing and Coding. Dione is a highly trained Billing and coding specialist and is also responsible for team training and building.
She resides in Atlanta and has three children and one grandchild. In her free time, she likes going to the movies, music, playing card/board games, gardening, and traveling.
Sue Leads our Credentialing team, that handles all matters credentialing, contract negotiations, maintenance enrollments. Her organizational skills and knowledge of contracts has led Capital Billing to be one of the best Credentialing companies in the country.
Sue resides in Atlanta with her boyfriend and a black Labrador. She loves to play video games and building computers during her free time.
As the Senior Account Manager at Capital Billing, Charlena makes sure all our Account Managers have the right tools to stay on top of their assigned clients. She is a talented and experienced manager and leader.
She resides in Atlanta with her four wonderful kids. She enjoys reading, listening to music from all around the world, traveling, shopping, and dancing with her daughters during her free time.
As the Data Analyst at Capital billing, Marco provides the data we need to stay on top of all clients daily and help us track all relevant Metrics that our clients require. He is our numbers guy and keeps us and our clients informed.
Marco resides in Atlanta with his wife. He loves to play soccer and watch premiere league. We give him a hard time because he is an Arsenal FC fan.